Customer Service Certificate

PROGRAM INFORMATION: The program is designed to help equip individuals with the necessary customer service skills for providing excellent customer service resulting in customer loyalty.

Articulated credit may be available for some courses students completed while in high school.

Required Courses

BUSI 1301Business Principles

3

POFT 1301Business English

3

POFT 2312Business Correspondence & Communications

3

BMGT 1368Practicum - Bus Admin & Managent

3

MRKG 1301Customer Relationship Management

3

BMGT 1301Supervision

3

Total Credit Hours:18